What is our return policy?

You can return your items within 14 days of receiving your order. Items must be in new, unworn condition and the tags must still be on the product. Items returned in unsellable condition will not be eligible for a refund and we will have to send them back to you.

Please send us an email with your order id and the item(s) you want to return at: 

How do I make my return?

Products must be returned to the following address:

SUMMER / service retours
1, Place Gailleton
69002 Lyon

You can use the carrier of your choice. However, we advise you to use a shipping service with tracking.

Is an exchange for another size or another product possible?

Yes, if the item you received does not fit and has never been worn, you can exchange it. To do this, send us an email to the following address: customerservice@summer-store.com and mention your order number and the products you want to exchange.

How long will it take to get my money back?

Once your return is received by our services, it will take between 1 and 2 working days for us to proceed with the refund.

Refunds via Paypal will appear on your account immediately. Refunds for payments made by credit card may take several days to appear on your account, the processing times being different according to the banking institutions.

If you have any other questions regarding your returns/refunds please contact us at